Privacy Policy

Table of contents

Welcome to 1wincanada.ca, an informational portal dedicated to the 1win brand for users in Canada. We understand the importance of your privacy and want you to feel safe and protected while browsing the content published on our website. For this reason, 1wincanada.ca handles any information received through this site with the utmost care and uses it solely to provide you with a clear and secure informational experience.

Please note that 1wincanada.ca is not an online casino: it does not manage player accounts, does not process deposits, and does not handle bets. The processing of personal data collected by the 1win brand during the use of its platform is governed by 1win’s official privacy policy, available on its website 1win.com.

What we collect and why

1wincanada.ca only collects the information strictly necessary for the operation of the website and for handling the inquiries that reach us through our contact channels. This may include your name and contact details when you voluntarily decide to get in touch with us.

The information we receive allows us to:

• Treat your personal data with the highest level of care.
• Use it exclusively to respond to your informational inquiries.
• Ensure that your experience reviewing our content is as useful and accurate as possible.

1wincanada.ca does not request payment information or financial data, as it does not process transactions. Any payment details you use to deposit or withdraw funds are entered directly on the official 1win website and are subject to the operator’s own security policies.

How we protect your data

Your data is in safe hands. We apply reasonable technical and organizational practices to protect the information we receive from unauthorized access, loss, or alteration. We work continuously to maintain an appropriate level of protection at all times.

In parallel, financial transactions carried out on the official 1win website are protected by advanced encryption technology applied by the operator itself, ensuring the confidentiality of players’ personal and financial information within its platform.

Privacy as a priority

The data you share with us through 1wincanada.ca remains only with us and is used strictly for the informational purpose for which it was provided. We do not sell or transfer your information to third parties for commercial purposes.

If at any time you wish to learn about your rights as a player in relation to the 1win brand — access to, correction, or deletion of the data linked to your account — you must contact the operator’s official channels directly.

Your rights

As a visitor to 1wincanada.ca, you can request at any time to know what data we have received through our site, as well as ask for its correction or deletion. To do so, simply contact us and we will handle your request as soon as possible.

For matters related to your 1win player account — personal data registered on the platform, verification documents, payment history, or account closure — the operator’s official channels are:

• Technical support: [email protected]
• Security Service: [email protected]
• Telegram bot: @FAQ_1win_bot

1wincanada.ca does not have access to, and cannot modify or delete, the information linked to your 1win account, as such management belongs exclusively to the official operator team, owned by NextGen Development Labs Ltd, under Curaçao license No. 8048/JAZ 2018-040.

When we make changes

This privacy policy, along with any other policy published on 1wincanada.ca, may be unilaterally modified when necessary. If this happens, the changes will be reflected directly on this page and, where appropriate, a notification may be sent by email to visitors who have voluntarily shared their contact details with us.

In most cases, no action is required from the visitor. However, we recommend reviewing the updates to avoid any misunderstandings regarding how your information is handled.