About Us

Who we are

1wincanada.ca provides online gaming and betting services for users in Canada. Our platform offers access to sports betting, casino games, and related entertainment options through a web-based interface. Visit 1win official for site-wide access and policies.

The 1win brand is operated by MFI Investment Limited, registered in Cyprus under number HE386738, with a registered office at 3 Chytron Street, Flat/Office 301, 1075 Nicosia, Cyprus. The service launched in 2018 and operates under a Curacao eGaming licence (8048/JAZ 2018-040).

Our approach

We focus on clear information delivery and transparent rule presentation. Users can access detailed terms, support resources, and account management tools through standardized interfaces. Information is updated regularly to reflect current policies and operational changes.

Our platform includes user verification processes, account security measures, and responsible gaming tools. Support channels remain available for technical assistance and account-related inquiries.

Compliance & guidelines

All users should review our operational framework before participating:

Terms and Conditions: Terms and Conditions of 1win Canada

Responsible Gambling: Responsible Gambling at 1win Canada

These documents outline participation requirements, account obligations, and available support resources. Operations are conducted in line with the Curacao eGaming licence 8048/JAZ 2018-040.

Data practices overview

We use cookies and analytics tools to maintain site functionality and improve user experience. Users can manage cookie preferences through browser settings or dedicated preference controls.

Full details about data collection, processing, and user choices are available in our Cookie Policy: Cookie Policy 1win Canada

Contact & feedback

For account questions, technical issues, or general inquiries, contact our support team through available channels. Typical first responses are provided within standard service windows, with complex requests taking longer.

Support email (general): [email protected]

Security service: [email protected]

Payment issues: [email protected]

Commercial proposals: [email protected]

Affiliate enquiries: [email protected]

Phone: 8 (800) 301 77-89