Contacts

Visit the 1win official homepage for site-wide information, account access, and policy links. This Contacts page lists the available support options and contact methods to reach our customer service team. Support is available 24/7.

Support channels

Email: [email protected]
Live chat: available during operating hours

Operating hours

24/7 (Eastern Time). Note any variations on holidays.

Response times

Typical first reply within [1–24 hours]. Complex requests may take longer.

Responsible Gambling support

For guidance and external resources, see: Responsible Gambling at 1win Canada

Data requests

How to request access, correction, or deletion of personal data: [email protected] .

See Cookie Policy: Cookie Policy 1win Canada

See Terms and Conditions: Terms and Conditions of 1win Canada

Online engagement platforms: Join our community and follow us on Telegram, YouTube, VK and Instagram to stay connected.